The Vistara Airlines is set to complete its last day of operation before officially amalgamating with Air India on November 12. This merger which has received a $257m support from the Singapore Airlines elicits the Tata Group’s plan of synergy and transformation of Air India into a global full service airline.
For passengers, those who have booked their flights with Vistara before today, it is good to know that post this merge with AI, your tickets will be considered valid. However, all the passengers who travel after this date of November 12, will have to take new tickets of Air India only. Similarly, loyalty programme Club Vistara, too will be merged with Air India’s Flying Returns as to ensure a customer does not face the disruption of the merger. All the employees of Vistara along with its aircraft will also join Air India thus bidding goodbye to Vistara with the end of this deal as the ten-year-old airline bid adieu to its India premium airline life.
Vistara Airlines is a full service letter airline based in India and is operated as a joint venture with Tata Sons and Singapore Airlines (SIA). Initially started in January 2015, Vistara was envisioned to provide the feeling of flying of a premium airline with touch of Indian hospitality along with the consistent operational excellence of Singapore.
Fleet and Operations
Depending on the operational plans of the airline, Vistara currently has a fleet that mainly consists of Airbus A320, Boeing 737 and Boeing 787-9 fleet on domestic as well as international routes. Through the use of the Dreamliner, Vistara can now provide the international markets particularly London and Frankfurt in its operational array. Well known by the features like punctuality and customer satisfaction it has become popular within and outside of India within a short span of time.
Service Classes
Vistara offers three classes:
- Economy Class: Cushions and entertainment in-flight with other features such as meals being offered for free.
- Premium Economy: One of the unique products among the Indian carriers which assure the passengers to have more space, priority in boarding and enhanced services.
- Business Class: Provides large seats, great quality food and drink, priority services, and lounges.
Frequent Flyer Program
Majority of airlines have their own reward program and that of Vistara is called Club Vistara. Customers can accrue their points on flights used and can also enjoy privileges such as on-flight upgrade and priority check-in and more.
Sustainability Efforts
The company through Vistara was founded based on sustainable practices with goals being laid on the reduction of carbon emissions. It uses cost-effective flight corridors, and because it has relatively newer and efficient planes in regard to fuel consumption, it has lower emissions.
Recognition and Partnerships
Through the years, Vistara has been awarded for its service, and has partners internationally through codeshare partners, improving the routes.
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